Privacy Policy

We will comply with data protection law. This says that the personal information we hold about you must be:

1. Used lawfully, fairly, and in a transparent way.
2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
3. Relevant to the purposes we have told you about and limited only to those purposes.
4. Accurate and kept up to date.
5. Kept securely.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). There are “special categories” of more sensitive personal data which require a higher level of protection.

We may collect, store, and use the following categories:

• Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.
• Date of birth, gender, and marital status.
• Next of kin and emergency contact information.
• National Insurance or TAX ID number / PAN card.
• Bank account details, payroll records, and tax status information.
• Driving license details.
• Grievance information.
• Information about your use of our information and communications systems.

We collect personal information about data subjects through various methods such as landing pages, websites, and registration forms.

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

• Where we need to perform the agreement we have entered into with you.
• Where we need to comply with a legal obligation.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where you have given us explicit consent to do so.

Specific situations where we use your information:

• Administering the contract we have entered into with you.
• Business management and planning, including accounting and auditing.
• Making decisions about grievances.
• Making arrangements for the termination of a contract.
• Dealing with legal disputes.
• Complying with health and safety obligations.
• To prevent fraud.
• To monitor your use of our information and communication systems.
• To ensure network and information security.
• To conduct data analytics studies to review and better understand customer satisfaction and needs.

Change of Purpose

We will only use your personal information for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

“Special categories” of particularly sensitive personal information require higher levels of protection. We need to have further justification for collecting, storing, and using this type of personal information.

We may process special categories in the following circumstances:

• In limited circumstances, with your explicit written consent.
• Where we need to carry out our legal obligations.
• Where it is needed in the public interest, such as when requested by CBI, police, or governmental authorities.
• Where it is needed in relation to legal claims.
• Where it is needed to protect your interests and you are not capable of giving your consent.
• Where you have already made the information public.

Principles of GDPR

We will use your personal data only in line with the following principles:

• Lawfulness, fairness, and transparency
• Purpose limitation
• Data minimization
• Accuracy
• Storage limitation
• Integrity and confidentiality — ensuring appropriate security including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

Cookies are small text files stored on your device and used by web browsers to deliver personalized content and remember logins and account settings. FSIS uses cookies and similar technologies, including tracking pixels and web beacons, to collect usage and analytic data that helps us provide our site and services to you, as well as to help deliver ads for relevant FSIS products and services.

Our products currently do not respond to Do Not Track requests.

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees and agents who have a business need to know.

They will only process your personal information on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Under certain circumstances, by law you have the right to:

• Request Access

  Receive a copy of the personal information we hold about you and check that we are lawfully processing it.

• Request Correction

  Have any incomplete or inaccurate information we hold about you corrected.

• Request Erasure

  Ask us to delete or remove personal information where there is no good reason for us to continue to process it.

• Object to Processing

  Object where we are relying on a legitimate interest or processing for direct marketing purposes.

• Request Restriction

  Ask us to suspend the processing of personal information about you.

Right to Withdraw Consent

In the limited circumstances where you may have provided your consent to the collection, processing, and transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact info@fsis.in.

Automated Decision-Making

We do not envisage that any decisions will be taken about you using automated means. However, we will notify you in writing if this position changes. We will share your personal information with third parties where required by law.

This privacy notice supplements the information contained in our Privacy Policy and applies solely to visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws.

Information We Collect

Sharing Personal Information

We do not disclose or share your information with any third party but we save your information in the following cloud servers:

• Amazon Webserver

Your CCPA Rights

• Access & Data Portability: Request disclosure of the categories and specific pieces of personal information we collected about you.
• Deletion: Request that we delete any personal information collected from you, subject to certain exceptions.

We reserve the right to update this privacy statement at any time. We may also notify you in other ways from time to time about the processing of your personal information. For further details, please get in touch or you can e-mail us at info@fsis.in. One of our representatives will get back to you at the earliest.